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| Custom Application
Development & Maintenance |
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| We use state-of-the-art
technologies in Applications Development to translate
your IT vision into reality and create powerful
solutions that are focused on enhancing customer
relations, increasing revenue opportunities and
the creation of new competitive advantage for you. |
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Our Application
Development service offerings include:
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| Business
Intelligence Solutions |
| We improve the
quality and speed of your internal reporting and
operational decision-making by creating solutions
that ensure a unified view of the data and processes
in your organization. We work with a Open Source
Solutions thereby providing high ROI with robust
solutions.. |
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| e-Business
solutions |
| SMS Solution 's e-business
solutions enable organizations to reduce time to
market, get closer to customers and achieve long-term,
profitable growth. We can help you to become web
connected by providing solutions like: |
- Internet strategy development
- Web enablement of legacy
applications
- e-Business development
- Internet and Intranet solutions
- Portal solutions
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| Custom
application development |
| At SMS Solution ,
we use technology to create powerful solutions
that are focused on such critical areas as enhancing
customer relations and increasing revenue opportunities.
Our software is designed to take advantage of the
interactive networking and document interfacing
technologies of the future and to ensure a dramatic
reduction in your cost of application maintenance
and enhancement. |
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| CRM
Solutions |
| SMS Solution offers
powerful, integrated CRM solutions that suit your
specific business needs. These solutions work across
organizations and industries to strengthen relationships
between customers, businesses and investors. We
enable you to maximize the value on your CRM investment
by providing you with |
- Customizations
- Enhancements
- Integration
- End-to-end implementations
- Case studies
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| Application
Management Outsourcing |
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| Companies
around the world are outsourcing the management
of their technology and business applications
to SMS Solution for many compelling reasons. Our
application management services enable customers
in verticals as diverse as medical, retail, and
government to: |
- Improve stability and efficiency
of mission-critical applications
- Refocus their energies on
strategic initiatives by handing over the maintenance
and enhancement of business applications to
a trusted and reliable partner
- Improve quality of service
- Keep their applications
in line with the latest technologies
- Migrate to new and emerging
technologies
- Reduce total cost of ownership
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| SMS Solution's application
management outsourcing services are backed by two
decades of experience, mature processes and robust
delivery systems. More important, though, is our
commitment to go beyond service level agreements
(SLAs) and deliver consistent and lasting value.
We do this by building long-term partnerships with
our customers. |
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| Our
services include: |
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- Continuous maintenance and
enhancement
- Collaborative application
management
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| Continuous
Maintenance and Enhancement |
| The
business landscape is changing rapidly and so
is the technology that drives enterprises. Your
applications must quickly evolve to keep pace
with changing business needs as well as shifts
in technology. In addition, as your business
grows, the demands on existing applications will
increase, and you must ensure that they are stable
and available when your customers need them.
SMS Solution's
application maintenance and enhancement solutions
include:
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- Quick turnaround of service
and change requests
- Preventive maintenance to
forestall problems
- Planned and phased enhancements
to improve performance of applications
- Helpdesk and production
support for problem and incident management
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| All
of these are tied to mutually agreed upon SLAs.
SMS Solution is a flexible
organization and can tailor the engagement
model to suit a customer's specific needs.
Our offshore transition methodologies speed
up knowledge transfer and ensure that you
can reap the benefits of sending your applications
offshore as soon as possible.
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| Collaborative
Application Management |
| Collaborative
Application Management (CAM) is a unique approach
to application management outsourcing. Through
CAM, SMS Solution helps its global partners not
only achieve immediate cost savings and business
benefits, but also build new organizational capabilities
over the long term.
Many companies, who plan
to send applications offshore, believe that
to derive maximum value they must hand over
control of applications to the offshore partner.
This may be true in many offshore engagements,
but CAM strikes an optimal balance between
value and control. CAM enables customer organizations
to build offshore leadership so that they retain
control, while maximizing value through the
use of SMS Solution's resources and expertise.
This collaborative
model delivers four tangible benefits:
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- It builds offshore capability
within the customer organization
- Enables the customer to
develop process mastery
- Promotes innovation
- Gives control and transparency
to the customer
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| Please contact
us with details regarding your project. |
